Improving Benefits Certification Through Thoughtful Healthcare Sector Partnerships and Digital Tools
Public benefits programs may be able to leverage electronic health records to streamline access to benefits.
Service Delivery & Policy Implementation
What We Learned About Parental Leave from the 2026 National Parent Survey
With results from two parent surveys, we have a better understanding of what parents want from paid leave programs.
Finding a Path: Mapping the Eviction Support System in Cook County
To better understand gaps in support, we mapped the routes someone may go through to get assistance before, during, and after the eviction process.
NYC’s PIT Crew Is Codifying How Government Should Work
New York City’s PIT Crew is an example of bringing people into the loop of tech and governance.
How to Build User-Centered Paid Leave Websites
A review of state paid leave websites reveals how programs can best make information clear and findable.
From ‘Risky Business’ to ‘Mission: Possible’: Why ECE Learning Cohorts Work
The ECE Implementation Working Group launched a new cohort with a few tweaks but the same message: local implementation is everything.
How Colorado Made Tax Credit Access Easy: A Conversation With State Officials
Amber Egbert and Kevin Amirehsani provide insight into how Colorado was able to increase tax credit access through proactive outreach
Virginia’s New Paid Leave Law Closes the Loop Between Implementation and Policy
With a new paid leave law, Virginia has hardcoded critical implementation lessons learned from other paid leave programs across the country.
Families Know What They Need. We Just Need to Ask Them.
The New Practice Lab centers listening, and cities like New York are leading the charge.
Beyond Outreach: Making Tax Credits Easier to Claim
Systemic and practical barriers — more than awareness of tax credits — are the main reasons that people don’t file taxes.
2025 in Review
To date, the New Practice Lab has supported over 2.8 million Americans
Happy 2026! Our Team Is Starting the Year by Listening to Parents.
The New Practice Lab is starting 2026 by fielding a largest-of-its-kind parent survey
From Law to Launch: Steps to Build a New Paid Leave Program
It can take several years after a law passes to deliver paid leave benefits. This story explains why.
Boldness in the Time of Budget Constraint
Flexibility, Access, Compassion: What Families’ Experiences with Support Services Teach Us
Flexibility, ease of access, and compassion create services that help families succeed.